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Books
Arehard, C., et al. 2000. Professional WAP. USA: Wrox, 2000.Foreign publications generally don’t have city listed, so to stay consistent, I have used country..
Balentine, B. and Morgan D.P. 1999. How to Build a Speech Recognition Application: A Style Guide for Telephony Dialogues. USA: Enterprise Integration Group, 1999.
Bernsen, N.O., Dybkjaer, H., and Dybkjaer, L. 1998. Designing Interactive Speech Systems: From First Ideas to User Testing. UK: Springer-Verlag, 1998.
Bonneau, D.G. 1999. Human Factors and Voice Interactive Systems. USA: Kluwer Academic Publishers, 1999.
Cheswick, W., and Bellovin, S. 2001. Internet Firewalls and Security (2nd edition). USA: Addison Wesley Publication, 2001.
Garfinkel, S., and Safford, G. 1996. Practical Unix and Internet Security. USA: O’ Reilly & Associates.
Hersent, O., Gurle, D., and Petit, J.P. 2000. IP Telephony: Packet-based multimedia communications systems. UK: Addison Wesley
PriceWaterHouseCoopers. 2001. Technology Forecast: 2001-2003. Mobile Internet: Unleashing the Power of Wireless. USA: PriceWaterHouseCoopers.
Schneier, B. 2000. Secrets and Lies: Digital Security in Networked World. USA: John Wiley & Sons.
Sharma, C. 2000. Wireless Internet Enterprise Applications – A Wiley Tech Brief. USA: John Wiley & Sons.
Thomas, S. 2000. SSL & TLS Essentials. USA: John Wiley & Sons.
Weinschenk, S., and Barker, D.T. 2000. Designing Effective Speech Interfaces. USA: John Wiley & Sons.
Zwicky, E. et. al. 2000. Building Internet Firewalls (2nd edition). USA: O’Reilly & Associates.
Magazine Articles and Whitepapers
Andersen, M. 2001. Strategic News Service.
Codina, E. 2001. Evaluating the possibilities to build a Voice-driven calendar interface using VoiceXML. PipeBeach AB/Royal Institute of Technology, Sweden.
Delaney, B.W. 2001. Voice User Interface for Wireless Internetworking – A Qualifying Examination Report. Georgia Institute of Technology, School of Electrical and Computer Engineering.
Eluri, E. 2001. Building Voice Web Applications. Luminant Worldwide.
Hosom, J.P., Cole, R., Fanty, M. 1999. Speech Recognition Using Neural Networks. Center for Spoken Language Understanding, Oregon Graduate Institute of Science and Technology.
Houlding, D. 2001. VoiceXML and the Voice-Driven Internet. Dr. Dobb’s Journal April 2001.
IBM WebSphere Voice Server Software Developers Kit Programmer’s Guide. Version 1.5. 2001.
IBM WebSphere Voice Server with ViaVoice Technology Administrator’s Guide. Version 1.5.
Java Speech API Programmer’s Guide Speech User Interface Design.
Chapters 2-3. Sun Microsystems.
Klemmer, S. R., Sinha, A.K., et. al. 2000. SUEDE: A Wizard of Oz Prototyping Tool for Speech User Interfaces. Group for User Interface Research. University of California at Berkley.
Kunins, J. Tellme Voice Advantage. 2001, Tellme Networks, Inc.
Kunins, J. VoiceXML Facts & Fiction. 2001, Tellme Networks, Inc.
Larson, J. The W3C Speech Interface Framework. W3C.
Lucente, M. 2000. Conversational Interfaces for E-Commerce Applications. September 2000. Vol. 43. No. 9. Communications of the ACM.
Mackraz, B. Tellme DesignMe Design Guidelines (design manual). 2000, Tellme Networks, Inc.
Nuance Voice Site Developer’s Guide. Version 1.2. 2001.
Oviatt, S., Cohen, P. 2000. Multimodal Interfaces that Process What comes Naturally. March 2000. Vol 43. No. 3. Communications of the ACM.
Oviatt, S., Cohen, P., et al. 2000. Designing the User Interface for Multimodal Speech and Pen-Based Gesture Applications: State-of-the-Art Systems and Future Research Directions. Human-Computer Interactions. Vol. 15, pp. 263-322.
Oviatt. S. 1999. Ten Myths of Multimodal Interactions. November 1999. Vol. 42. No. 11. Communications of the ACM.
Phillips, M. 2000. Technology Backgrounder. SpeechWorks
Rolandi, W. 2001. The Conita Technologies Personal Virtual Assistant: Just in Time Knowledge, Awareness Transactions for the Mobile Professional. Conita Technologies, Inc.
Sharma, C. Wireless Internet Applications. 2000. Luminant Worldwide.
Shneiderman, B. The Limits of Speech Recognition. September 2000/Vol. 43, No 9. Communications of the ACM.
Sridharan, P. Tellme Security Policies. 2001. Tellme Networks, Inc.
Tellme VoiceXML Reference. 2001.
Tellme VoiceXML Tutorial. 2001.
Theiss, P.F. 2001. Dialog Designs: Knowing which type of speech recognition to use can make a big difference. May/June 2001. Speech Technology Magazine.
White Paper. 2001. An Introduction to Speech Recognition. IBM.
White Paper. 2001. Business case for Voice Authentication. Nuance Communications.
White Paper. 2001. How far can speech recognition take your business? SpeechWorks.
White Paper. 2001. IBM Voice Systems: Multichannel Access to Information. IBM.
White Paper. 2001. IBM WebSphere Voice Server with ViaVoice Technology. IBM.
White Paper. 2001. Next Generation Voice Services. Dialogic.
White Paper. 2001. Six Quick Steps to Writing Your First Speech User Interface. IBM.
White Paper. 2001. The Impact of Speech Recognition and Voice Authentication Systems. Nuance Communications.
White Paper. 2001. The ROI of Speech. SpeechWorks International.
White Paper. SpeechSite: Bringing the Web Model of Self-service to the telephone. SpeechWorks.
White Paper. Voice Portals – The Heart of the Voice Web. 2001. NMS Communications.
Reports
Annual Review of Communications. 2001. International Engineering Consortium.
I Hear and Obey: Speech Recognition Applications. 2000. Dain Rausher Wessels.
The Next 1000 years. 2001. March 2001- Vol. 44. No. 3. Communications of the ACM.
The Significance of VoiceXML. 2000. IDC (Tetschner, W. and McClure, S.)
The Voice Ecosystem. 2001. The Kelsey Group
Voice Application Networks: The Rise of Network-Based Voice Services, 2001. IDC (Winther, Mark)
Voice Portals Using VoiceXML Review. 2001. CT Labs Testing Services
Wireless Data: Speaking Up. Speaking of the Next Killer Application, Voice Takes Center Stage. 2001. Robertson Stephens Technology Research
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